Return and Refund Policy

Effective 12/01/2020

Thank you for shopping at The ARKGroup.

Because our product are electronic, we do not offer an extended refund policy. Once email verification is complete the class is no longer refundable.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The ARKGroup, 20515 State Hwy 249 CB 127.
  • Goodsrefer to the items offered for sale on the Service.
  • Ordersmean a request by You to purchase Goods from Us.
  • Servicerefers to the Website.
  • Websiterefers to The ARKGroup, accessible from https://www.thearkgroup.org
  • Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order prior to confirming your email address. Once you confirm your address, you are no longer able to request a refund.

The deadline for cancelling an Order is 1 days from purchase or verification your email, done electronically.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: ark@thearkgroup.org

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: ark@thearkgroup.org